Frontline staff can only deliver such consistently high-quality care for patients if motivated and engaged. The most recent NHS Staff Survey, conducted between September and December 2016 across 316 NHS organisations, shows motivation in the NHS is higher than other public services. Staff motivation scored 3.92 out of 5, staff satisfaction with the work and care they are able to deliver 3.93, and 74% of staff feel enthusiastic about their job. The survey also recorded a small increase in staff engagement score rising to 3.79 from 3.78.
A key focus at East Cheshire has been the need to harmonise rostering across all departments.Previously, our e-rostering platform had been in place simply for the nursing staff. It has since spread across all medical disciplines and staffing areas.
A key point to understand when implementing an e-rostering system is the need to prepare for the unusual customs and practice that almost inevitably emerge from the woodwork.
While the system upgrade at Leicestershire Partnership brought increased fairness, openness and transparency to the way in which the workforce was organised, it also raised staff concerns as a result of that transparency.